The STARS approach includes change by REINVENTING: taking a hard look at the future and anticipate the kind of change required to meet challenges. 

Future operations

With this strategy, the constraints and impossibilities of the present are put aside for a moment and the future perfect philosophy is embraced. Here the simple question is to find out and explore the future operations in more detail.

Operational teams

Because this intervention strategy deals with future operations, often the key players here are operational teams that know the primary process inside out. But in this strategy they are asked to use this know-how in a different way than (only) day to day problem solving. 


Our techniques offer various ways to work with operational teams and help to explore current and future events to redesign or even reinvent the primary process.